Privacy Policy

1. Introduction

SirioFresh Technologies ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website siriofresh.com (our "Website") or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

• Personal Information: Name, postal address, e-mail address, telephone number, and business details.
• Technical Data: Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

5. Third-Party Services

We use third-party services to enhance our platform. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address.

• Meta Platforms, Inc. (WhatsApp Business API): We use Meta's WhatsApp Business API as our primary communication channel. Your use of WhatsApp is governed by Meta's privacy policy.
• Razorpay: We use Razorpay as our payment processing provider. Payment data is handled in accordance with Razorpay's privacy policy and PCI-DSS compliance standards.
• Supabase: We use Supabase for secure cloud database hosting, with data stored in India (ap-south-1 region).

6. Cookies and Tracking Technologies

We use Local Storage to maintain your session and authentication status. We do not use tracking cookies for advertising purposes. Third-party services (like Meta or payment gateways) may use their own cookies to function, which are governed by their respective privacy policies.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: